Corporate Responsibility

Business Cintinuity

In 2010/11, we focused on developing a Business Continuity Management System compliant with British Standard 25999. Certification was recommended by our external quality auditors in January 2011. Our certification was validated through the UKAS accredited Lloyds Register QA. Compliance with this British Standard will enable us to comply with the equivalent International Standard (when released) and improve our ability to manage a range of challenging business conditions.

Our objective is to be better protected against reasonably foreseeable causes of interruption to our operations. Business Continuity Management involves documenting our back-up systems and testing our ability to successfully recover from a variety of incidents. As with all management systems, there is a cycle of improvement built in to ensure that these tests and actual disruptions lead to continued improved performance over future years.